Bay Hotel

More detailed cleaning and updated... Liked: The room with a private bathroom Disliked: The tv was so small and so far away from the bed hard to see it and room I had to clean was not very clean at sll

Extremely unsafe and toxic Liked: Nothing. Disliked: It was a shit hole. Writing, holes all over the walls. Splatters of unknown liquids on the walls, the vent hanging for dear life from the ceiling, horrible AC, cigarette burns in the blankets, mold all over the shower, windows hardly open and flies everywhere, no soap or towels to shower with.

Horrendous conditions. Only good for... Liked: The only thing I liked was the affordability. If you don’t care about where and the conditions you want to stay and just need to pass out after drinking, then stay here. Otherwise, not worth it. Disliked: The conditions were terrible. The paint was coming off, there were stains everywhere, the TV didn’t work, some light switches wouldn’t work, there were foul odors, and things were falling apart. The only good thing was the front desk person who was nice but the conditions of the room were appalling.

would not recommend this property. Disliked: My experience with this hotel was extremely disappointing from start to finish. Prior to arrival, I advised the property that I would be arriving early to drop off my luggage. When I arrived around 10am, I was met by a staff member who appeared unhappy and unwelcoming who had just woken up. My bags were stored in what appeared to be a personal bedroom, which immediately raised concerns about the security of my belongings. When I returned later to check in, I asked whether I could leave my bags for approximately one hour after checkout the following day and was told there would be a $40 charge. This had not been mentioned previously, and when I questioned it, the response felt defensive rather than helpful. After feeling uneasy due to the service and also being uncomfortably greeted by two men wearing balaclavas as they were passing me to go upstairs to their room, I requested to briefly view the room before completing check-in and was refused. When I asked for Wi-Fi access so I could review my booking details, this was also denied. I was then told that unless I paid the full room fee immediately, the conversation would not continue. As a result of the overall interaction, feeling unsafe, poor communication, and lack of customer service, I no longer felt comfortable staying at the property and chose not to proceed with the booking. What has been most disappointing is what happened afterwards. I sent multiple emails outlining my concerns and requesting that the cancellation fee be reviewed. These emails were ignored, no acknowledgement was provided, and no attempt was made to address or resolve the issues raised. Despite this, I was charged the full cancellation fee. Everyone has bad days, but the complete lack of communication and unwillingness to address a genuine customer complaint has left me feeling extremely dissatisfied. Unfortunately, based on my experience, I would not recommend this property.

Terrible. Liked: Nothing Disliked: The room smelled like weed and old urine. Dried up blood on the floor, the smell gave me a headache so I left. I wasn’t expecting great but certainly NOT this.